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Our commitment to deliver enhanced business value is endorsed by our global 1000 clients.
“We have had a successful partnership with 24/7 Customer for 4 years. I can honestly say we are totally pleased and extremely proud with 24/7 Customer. And I can endorse any company who wishes to have a look and sit down to work with this company to see what they can achieve in India.”
- Managing Director, UK No. 1 Insurance company in the UK
"You have come a long way and should be commended for the results you are delivering. Your QA scores, especially in my favorite category – ‘Resolution', are almost all right where they should be. The attendance and AHT improvements have also been outstanding .............. Keep it up."
- VP, CSC Operations of leading satellite services provider in the US
“The end customer feedback is on par with that received for our on shore centre. Very proud to bring people to the 24/7 centre. If I had time to meet just one vendor in India, it would be 24/7 Customer.”
- Director, Customer Satisfaction, largest credit card seller in the UK
We are very satisfied with the quality and performance of the 24/7 Customer team
- Director, a leading Services company in UK
We value the relationships that you cultivate, not only with our clients but also with our vendors and everybody with whom we do business. We are very proud to announce this achievement, as it endorses your efforts of the last two months for giving our clients best value for their money by providing exceptional services through hard work, attention to detail and an understanding of the client's needs.
- Marketing Manager, Leading Services Company, UK
7.0 Card Status Sigma - congratulations on a perfect score
- Global Debit Card Services Manager, A top Three Global Bank
24/7 Customer has set new benchmarks in performance. I would like to highlight the fact that the agents handle calls very professionally and always generate excellent TSQs, which rightly profile the customer and generate revenue for us - a true example of how a TSQ should be
- Performance Analyst, Logistics, Co. (UK & Ireland)
Congratulations to the entire team for achieving all service levels! Great job!
- Global Debit Card Services Manager, A Global Bank
24/7 Customer surprised us by hitting all their KPIs weeks ahead of plan
- VP, Vendor Telemarketing, Fortune100 Financial Co.
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