24/7 Customer, a Silicon Valley headquartered company, is the pioneer in Predictive Customer Experience solutions.
24/7 enables large consumer centric companies across the world to transform their customer interactions from traditional contact channels such as phone and email to predictive and personalised online interactions. 24/7 delivers this through it's online Px Solutions that help consumers get answers to their questions, even before they ask, be it in sales or service.
By integrating its predictive technology and world class contact centre operations 24/7 Customer owns the outcomes around experience transformation. The result is an easy, personalised, fast and effective online new level of consumer experience across devices with the guaranteed benefit of reduced costs and increased sales.
24/7 Customer manages over 100 million interactions through its global contact centres and has transformed over 20 million of these interactions into predictive experiences using its Px platform. 24/7 Customer's Px Solutions are powered by its iLabs technology and research unit located in the US and India, while its outperforming contact centres are located in Philippines, India, China, Guatemala and Nicaragua, and deliver in nine different languages to customers in North America, Europe, Asia and Australia.
24/7 Customer is the No. 1 partner in customer interactions for 90% of its clients and employs over 9,000 people worldwide. With over 20 industry awards 24/7 Customer is globally rated amongst the best performing and innovative companies in customer lifecycle management.
Welcome to the Future of Customer Service!
- We are the # 1 partner in operational performance for 90% of our clients, globally
- We improve sales by an average of 15%-20% for all those customers that employ 24/7 iLabs solutions
Email us
enquiries@247customer.com
Call us or leave a voice mail at
+44 208274 1247
