Leadership

  • PV. Kannan
    Co-founder & CEO
  • Shanmugam Nagarajan
    Co-founder and Chief People Officer
  • Michael Moritz
    General Partner at Sequoia Capital
  • Ram Shriram
    Founding Board Member - 24/7 Customer
  • George Shaheen
    Board Member - 24/7 Customer
PV. Kannan

Co-founder and Chief Executive Officer
pv@247customer.com

PV Kannan was among the finalists for the 'Ernst &Young Entrepreneur of the Year Award', 2010. He received a patent for 'innovative customer contact management system' - an industry first.

PV was also featured as a thought leader in the field of global sourcing in 'The World is Flat: A Brief History of the Twenty-First Century', a book by Tom Friedman, and also in 'Outsourcing Thought Leaders: Managing Business without Borders' by Booz Allen Hamilton. Prior to founding 24/7 Customer, Inc. in 2000, PV served in various leadership roles at KANA Software, Inc.

PV Kannan on Twitter

Shanmugam Nagarajan

Co-founder and Chief People Officer
nags@247customer.com

S.Nagarajan is the recipient of the ‘IT People leadership award' by NDTV and DNA magazine. Prior to founding 24/7 Customer in 2000, Nags co-founded Business Evolution (BEI), an integrated customer interaction technology company. He also served in various senior management positions in companies such as, COMSYS, Churchill Insurance Company Ltd. and Tata Consultancy Services Ltd.

Michael Moritz

Managing Member at Sequoia Capital

Michael Moritz is a venture capitalist at Sequoia Capital focusing on internet, outsourcing and technology companies.

Michael Moritz listed several times on Forbes' Midas List, which identifies venture capital's most successful professionals, ranked No. 2 in the Forbes 'Midas List', for the year 2009. Michael, focuses on software and services investments.

Michael currently sits on the boards of 24/7 Customer, Earth Networks, Gamefly, Green Dot, Klarna, Kayak.com, LinkedIn, Sugar Inc and The Melt. Michael's previous investments at Sequoia include Google, Yahoo, PayPal, Flextronics, Pure Digital and Zappos.com. Prior to joining Sequoia Capital in 1986, he worked in a variety of positions at Time Warner and was a Founder of Technologic Partners, a technology newsletter and conference company. He was also the former Bureau Chief of Times, San Francisco.

Ram Shriram

Managing Partner at Sherpalo Ventures, LLC

Ram Shriram, ranked no. 3 in the Forbes' ‘Midas List' for the year 2009, is a leading angel investor in Silicon Valley.

Ram is the founding member and Director of Google, Inc. and member of the board off Zazzle, Inc. and StumbleUpon. He is also a trustee of Stanford University and a member of the advisory board of Naukri.com, a leading classifieds site in India. Prior to starting Sherpalo Ventures, LLC, he was the VP of Business Development at Amazon.com. He joined Amazon.com in August, 1998, when Amazon acquired Junglee, an online comparison shopping firm, where Ram was serving as the President.

George Shaheen

Director at NetApp

George Shaheen, also serves as the Director of Korn/Ferry International, newScale, Inc., Voxify, Inc., PRA International and Univita.

George is currently a member of the advisory board of Marcus & Millichap Company and the strategic advisory board of Genstar Capital, LLC. He has also served as the CEO of Siebel CRM Systems, Inc. and Andersen Consulting (Accenture) and as IT Governor of the World Economic Forum.

Customer Accolades

  • Respect
    We respect and value our relationship with our customers, employees, all stakeholders and the society
  • Transparency
    We believe in complete transparency in all our interactions and transactions and conduct all business activities in a manner that is lawful and fair, with the highest level of integrity to our people, our clients, other stakeholders and our communities.
  • Ownership
    Process ownership, quality, innovativeness, and the way we do business drive customer and employee loyalty. We empower our employees to be process owners and take the right decisions in line with the organisational objectives and goals
  • Results
    We value Outperformance and relentless pursuit of excellence
  • Teamwork
    We believe in collaboration and teamwork with all the stakeholders of 24/7 Customer - employees, customers and investors

Customer Accolades