Virtual Agents Will Replace Live Customer Service Reps |
Read comments from PV Kannan CEO, 24/7 Customer on his views on why virtual agents cannot replace live customer service
more...Desi draw: BPOs look to serve India |
When the business process outsourcing story began a decade ago, India was not on the radar as a consumer.
more...Lack of talent will plague BPOs soon |
The BPO scenario in India has changed from helping and supporting the clients to understanding the core business of clients and transforming their business.
more...Media coverage
- Bloomberg Businessweek - July 1, 2010
Virtual Agents Will Replace Live Customer Service Reps: Read comments from PV Kannan CEO, 24/7 Customer on his views on why virtual agents cannot replace live customer service more... - Hindu Business Line - June 11, 2010
Desi draw: BPOs look to serve India more... - Financial Chronicle - June 10, 2010
Lack of talent will plague BPOs soon more... - Financial Chronicle - June 10, 2010
BPO clients now in growth mode more...
Press releases
- June 10, 2010
24/7 Customer Music Club Launches “Jhalak” - An all employee, in-house production more... - May 14, 2010
24/7 Customer, a predictive-interactive solutions provider, celebrated “Mother’s Day” at its Hyderabad and Bangalore campus. more... - April 26, 2010
24/7 Customer to agressively hire for its delivery centers in India more... - April 16, 2010
24/7 Customer organises summer camp for
extended family more...
24/7 Customer logo
Web logo (12 KB) 
EPS logo (637 KB) UPCOMING EVENTS
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Mohit Jain, CIO Panelist at the
Voice & Data BPO Summit 2010
May 21, 2010, New Delhi.
Topic of discussion: BPO 2.0 -- After the downturn, the Reinvention -
S Nagarajan, Co-Founder and CPO -
Speaks at the
NASSCOM BPO Strategy Summit 2010 June 09 and 10, 2010, Bangalore.
PAST EVENTS
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Madhu Ranganathan, CFO -
Highlighted the role of Women in business
at the University of Chicago Leadership Summit.