24/7 Customers' P.V. Kannan: 'The State of Affairs in Customer Service Is Broken' |
P.V. Kannan, the co-founder of 24/7 Customer, believes it is possible to predict what bothers consumers.
more...24/7 Customer Launches New Career Options on its 10th year of Innovation & Excellence |
- Introduces new technologies in interactive media -
more...24/7 Customer earns patent for a ground-breaking technology in |
24/7 Customer, Inc., the pioneer in predictive interaction solutions, announced today that it has received a patent
more...Media coverage
- Forbes.com - 11 November, 2010
Computing Customer Service more... - 1to1 Media - 12 October, 2010
The "Right-Channel Mix" for Customer Servicemore... - Bloomberg Businessweek - July 1, 2010
Virtual Agents Will Replace Live Customer Service Reps: Read comments from PV Kannan CEO, 24/7 Customer on his views on why virtual agents cannot replace live customer servicemore... - Hindu Business Line - June 11, 2010
Desi draw: BPOs look to serve Indiamore...
Press releases
- September 17, 2010
24/7 Customer Launches New Career Options on its 10th year of Innovation & Excellence more... - September 07, 2010
24/7 Customer earns patent for a ground-breaking technology in customer interactions more... - August 02, 2010
24/7 Customer opens its state of the art contact center in Nicaragua more... - June 10, 2010
24/7 Customer Music Club Launches “Jhalak” - An all employee, in-house production more...
24/7 Customer logo
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EPS logo (637 KB) UPCOMING EVENTS
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Mohit Jain, CIO Panelist at the
Voice & Data BPO Summit 2010
May 21, 2010, New Delhi.
Topic of discussion: BPO 2.0 -- After the downturn, the Reinvention -
S Nagarajan, Co-Founder and CPO -
Speaks at the
NASSCOM BPO Strategy Summit 2010 June 09 and 10, 2010, Bangalore.
PAST EVENTS
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Madhu Ranganathan, CFO -
Highlighted the role of Women in business
at the University of Chicago Leadership Summit.