24/7 Customer ranks second in the
'Best Performing Global Call Center Firms'
- Best rated Indian player

Bangalore, India - February 06, 2006

24/7 Customer, a leading global provider of business process outsourcing services and the world's first offshore-based, integrated Customer Lifecycle Management services provider to Global 1000 companies, today announced that it has been ranked second, worldwide in the Top 10 Best Performing Call Center Firms in the Global Services 100 survey conducted by neoIT and Global Services magazine. The survey rates 24/7 Customer as the highest than any other Indian based service provider.

This is 24/7 Customer's second consecutive listing in the top Global Services 100 study. 24/7 Customer has moved up the rank from last year's fourth position to second position. The annual study, conducted by neoIT, a consulting firm specializing in service globalization, recognizes excellence among global service providers that demonstrate leadership, innovation and outstanding performance in information technology outsourcing (ITO) and business process outsourcing (BPO).

"24/7 Customer is honored to receive this prestigious award, as we rapidly expand our presence across the globe and strive to create better value for our clients," says S Nagarajan, Founder and COO, 24/7 Customer. "We see this accolade as a testimony to our operational excellence and focus on consistently outperforming clients' expectations

." The Global Services 100 survey evaluates service providers based on a collection of data regarding effective operations, service offerings, client relationships and human capital. The rankings are thereafter categorized in three groups - customer and business process, tech delivery and engineering companies.

Earlier this year, 24/7 Customer has received the "Performance Excellence Award" for being the Top Exporter in the SME (ITeS) sector in Andhra Pradesh and IT Leadership Award for Excellence in Information Technology presented by IT People in association with NDTV and DNA. The company has been ranked as the fifth Top Call Center across the globe in Business Week's "Hot players in the offshore outsourcing world" (source: Gartner Inc.).

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24/7 Customer

24/7 Customer is a leading global provider of business process outsourcing services and the world's first offshore-based, integrated Customer Lifecycle Management services provider. 24/7 Customer enables customers to enhance customer-impacting business processes through its experience, size, scalability, flexibility, business understanding and operational excellence. Founded in April 2000, 24/7 Customer employs over 6000 professionals across seven delivery centers in the US, Canada, UK, Philippines and India. The facilities support over 4600 seats and are equipped with state-of-the-art physical, telecom and network infrastructure to ensure smooth handling of over 8 million transactions per month. In June 2003, Sequoia, one of the top three venture capital firms in the world, led the funding of USD 22 million in 24/7 Customer. The backing of Sequoia, coupled with an experienced management team and board of directors, propels 24/7 Customer's commitment to constantly exceed customer expectations. Last year 24/7 Customer was featured in Tom Friedman's "World is Flat", was rated amongst the Top 5 best contact centers in a survey by neoIT and CMP Media and was also voted as the Best Young company in the services category by TiE, USA.

For more information on the company, please visit www.247customer.com.

For more information on the company, please contact

Rekha
24/7 Customer
Mobile: +91 9945561944
Phone no: +91 80 51131672
Email: rekha.r@247customer.com

Or call

Charu Mathur/ Rakesh Ganatra
Text 100
Mobile: +91 98442 71636/ 98450 87794
Email:charum@text100.co.in/ rakeshg@text100.co.in