The Promise
Converting traffic into sales is the number one focus of every online business. While you are already investing in driving traffic and improving conversions through several targeted campaigns, there are still a lot of potential buyers who come to your site and walk away without buying. Can you identify them and convert them into customers, thereby not only improving sales but also improving the return on your current spend? SalesNext™ helps you achieve just that, with a performance guarantee.
What is SalesNext™?
SalesNext™, is a cloud based predictive interaction SaaS that identifies and converts sales opportunities on your website into real revenues.
SalesNext™ comprises:
- "Propensity to buy" models that integrate with any chat software
- Sales chat operations
- Agent performance analytics
Benefits
The 'propensity to buy' models includes several algorithms and models that predict which visitor is most likely to buy, if assisted. SalesNext™ analyses 27 attributes of product, visitor and buying behaviour. The result is high quality assistance to the right prospect; at the right time, with the right offer, with the right sales agent, thereby not only improving conversions but also creating happy customers. Check out how a leading online retailer improved conversions using SalesNext™.
SalesNext™ identifies up-sell and cross sell opportunities during the assisted sale process for targeted customers, thereby improving the Average Order Value of the shopping cart. Check out how a leading software company improved AOV using SalesNext™.
SalesNext™ is supported by our chat agents who deliver through the 24/7 Outperformance platform. Through the agent performance analytics, SalesNext™ provides continuous performance improvement of sales operations that result in sustained increase in sales. So, it is not about just reaching a 15% improvement, but sustaining and outperforming it, consistently
While we take ownership of the outcome, we also understand that you may want to know, collaborate and improve your conversions. SalesNext™ provides a collaboration platform that helps you to do exactly that, so that you stay in control.
You can start getting results as early as 60 days within deploying SalesNext™.
We take ownership for the results, not just the software. SalesNext™ is an outcome based solution. You can choose to pay based on the increase in sales that you get online.
SalesNext™ is platform agnostic. It integrates easily with any of your existing chat software and creates additional sales lift.
SalesNext™ can be deployed either as a total solution or as a standalone solution.
SalesNext™ is used by leading retailers, online retailers, software companies, banks, credit card companies and telcos around the world.
Email us
enquiries@247customer.com
Call us or leave a voice mail at
+44 208274 1247
-
"SalesNext™ really enables the ‘magic moment’, when we can be therewith the customer when and where they have a question. The customer doesn’t have to search for answers or wait in a call queue. This is the beginning of how we will communicate with customers in the future. It combines the human element with the technology in a new, powerful way"
Senior Manager
Worldwide Call Centres
Leading provider of digital media and web development software in the US
