24/7 Customer fact file:

• Founded in April 2000
• 6500 employees across global locations
• 11 global delivery centres
• Over 6 million transactions per month
• 30 marquee clients
• Winner of CCF award for Best Non-European Call Centre for 2007
• Amongst the Top 5 Hot Offshore Players by Business Week-2006
• Amongst the Most respected BPO Companies- Business World-2006
• Amongst Top 3 best call centres, globally- neoIT-2005,06

24/7 Customer is the first BPO Company that provides integrated customer lifecycle management services through a " Multi-shore™global delivery model " and is the number one in business performance to 80% of our clients globally. Recently the Black Book of Outsourcing ranked us as the best performing call centre globally, an achievement that is supported by our commitment to outperform.

Headquartered in Campbell, California, 24/7 Customer is a rapidly growing global company. With state-of-the-art facilities across 11 global delivery centers that accommodate nearly 9000 seats, 24/7 Customer is among the top 20 Contact Centres worldwide. 24/7 Customer provides Integrated Customer Lifecycle Management services (CLM) to the Global 1000 companies across the financial services, technology and telecommunications, retail and services industries.  With a focus on predictable and sustainable business performance coupled with innovation, 24/7 Customer delivers a sustainable competitive advantage for its clients in their end customer management.

What is Customer Lifecycle Management (CLM)?

If you want to know more about 24/7 Customer's focus on CLM and how your business can benefit through it write to enquiries@247customer.com